Monthly Archives: December 2021

OneDrive not starting up

Ok this was bizarre – we had a customer who had multiple machines where OneDrive for Business would not startup.

They swore that it was working fine. Never trust an end user.

The fix was to reverse a registry key which had disabled OneDrive, which in itself proves the users had no idea what they were talking about. Some administrator had rolled out a registry key to disable OneDrive, so there is no way it could have been working.

Always take what an end user tells you with a grain of salt. Like: a very very small grain.

Here was the fix to reverse the problem: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\OneDrive.DisableFileSyncNGSC set value to 0

Reboot

You are welcome =)

What happened to the Email Security Funnel Reports?

Don’t feel bad if you missed the September 20th 2021 blog post titled “Improving the reporting experience in Microsoft Defender for Office 365

To be clear, most of us only have time to read about user impacting things where features are being taken away as that typically draws our attention. So when we read a headline like this, we may put it on the backburner until we have time to get to it later.

Then comes the day when you start looking for your favorite report and you can’t find it! It’s missing!

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Yes, Microsoft has retired SIX reports: the malware email detection report, the spam report, the safe attachment file types, and deposition report, the sent and received email report, and the URL trace report that previously lived in the exchange admin center.

But as bad as that sounds, it’s actually not that bad at all. Why? Microsoft has replaced the reports with new and better reports, you just need to know where to go look for it. Basically the Funnel Report has been replaced with a newer and more modern “Sankey” report.

https://security.microsoft.com/mailflowStatusReport?viewid=sankey

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The report is interactive, so if you click on ‘impersonation’ it will expand like this:

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The other benefit of the new report over the old one is the filtering capability is significantly more robust.

“In order for SecOps to focus the scope of their assessment with a lot more granularity, we are providing security professionals the ability to filter data by organization domain, policy type and name, priority account user tag, recipient address and email directionality (inbound and outbound).”

The new report also has a cool new ‘trendline’ flyout report that appears on the right after clicking on ‘show trends’

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Here is the documentation page describing all the new features and capabilities of the new report. What’s really helpful about the documentation is it describes that of the 6 reports that have been retired, it tells you the hyperlinks of how to find the information in the new reports!

https://docs.microsoft.com/en-us/microsoft-365/security/office-365-security/view-email-security-reports?view=o365-worldwide#mailflow-view-for-the-mailflow-status-report

Other benefits: PowerBI and reporting API integration, and data going back > 90 days. <- This is huge.

Summary

Yes, change is hard sometimes when you get used to going somewhere and then a blog article gets posted, you miss it, and now you cannot find your data. Normally, Microsoft adds banners inside the product letting you know that a dashboard is coming or you have 30 days to enjoy it before its gone, so I am not sure why that did not happen in this case, but I am sure we can all agree the new reports are better and we will all enjoy the 90 day + increased historical data that the reports will pull, increased filtering, better details and drill downs, etc.